The Five Wits is a geeky traveling business belonging to Ruth and friends. Maybe you met us at one of our many shows, or maybe you stumbled across us on the internet. However you got here, welcome! We’re artists, costumers, writers, gamers, and geeks of many fandoms. If any of this sounds familiar, you’ll feel right at home.
We started out in 2003 selling cloaks by Jessica and sculptures and art by Ruth, along with assorted trinkets. These days we mostly sell wigs, but all sorts of things can be found at our booths- teas, books, plants, jewelry, and more.
Our sister sites include our costume and cosplay wigs at The Five Wits wigs, and our stories and art at The Five Wits Press.
You can contact us at thefivewits at thefivewits dot net, or at witshold at gmail dot com.
FAQ
How do I contact you?
Our social media accounts for the wigs are on Bluesky, Instagram, TikTok, and YouTube. Our social media accounts for our storefront, Press, and all non-wig things are on Bluesky, Instagram, TikTok, and YouTube.
When do you ship?
We try to mail your order within a business day of receiving it, and Priority and Express orders always go out the very next business day. Our business days are Monday through Friday. We ship each day’s orders by 10 AM Eastern Time (UTC -5) each business day.
Where do you ship from?
We are located in Vermont, USA and ship via USPS, the US Postal Service.
Where can you ship to?
Our domestic shipments are in the US. We try to ship everywhere, but there are some exceptions. (Last updated January 17, 2025- you can check here for USPS’ up-to-date list.)
We currently cannot ship to to the following places due to packages not being accepted by the USPS, our shipping service: Afghanistan, Belarus, Bhutan, Haiti, Israel, Myanmar, Niue, Russia, Sudan, Syria, Tajikistan, Ukraine, and Yemen.
We cannot ship to nations with shipping requirements that are beyond the scope of our small business, such as GPSR and VAT: the UK and the EU (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden).
How long does it take to ship within the US?
First-Class Mail shipping usually takes about 3-5 business days to locations in the continental US. Priority Mail shipping will take about 1-3 business days. Priority Mail Express shipping is guaranteed 1-2 business days. If you live in Hawai’i or Alaska, please allow a little more time for shipping.
How do I add a note about my order?
There’s a text box that appears during checkout titled ‘Order Notes’- just add your questions, comments or concerns there!
Did you get my order? When do I get a confirmation email and tracking number?
You will receive a confirmation email when we have received your order and one when it has shipped. Please note that we don’t usually ship on Saturday and Sunday, so if you’ve ordered after 10 AM on Friday, it’ll be shipped on Monday. The cut-off time for our business day is when we mail the orders at 10 AM Eastern Time (UTC -5), so be sure to send your order in before that time if it’s urgent.
Can I track my order?
Yes! The US Postal Service tracking number will be included in your confirmation email, which we send you after your order has been mailed. So if you ordered on a weekend, please wait until Monday when we’re able to mail your order for your confirmation.
Can you help me if my order has not arrived or got lost in the mail?
If your package has not arrived in 2 weeks (US orders) or 6 weeks (international orders) and your local post office/postal carrier cannot help you find it, please email us and we can re-ship it for you.
The Wits
Profiles returning soon!