Contact Us

It’s easy to get in touch with us, and we’d like to hear from you! Make sure to check our Frequently Asked Questions to see if your question has already been answered there first.

You can email us at thefivewits@thefivewits.net
or you can leave a comment below


600 Responses to Contact Us

  1. Maru-shaNo Gravatar says:

    I’d like to know if you sell those haircurls separately from the Italy wigs.
    If you do, I’d love one, but can it be black? If not, I can just dye it myself.

    Thanks!

    ~ Maru the Yaoi Flag girl

    • BirdyNo Gravatar says:

      For that you could get either a medium-length black ponytail from which you could extract wefts and curl around a wire to make into a spoink, or we can send you an Italy curl that you could dye black. Either would be $5, which you can send through PayPal.

  2. Shoulders HernandezNo Gravatar says:

    Hey!
    I sent you guys a couple emails about an order i put in recently and i was wondering if i could maybe get a response to it soon.

  3. CJNo Gravatar says:

    Hi there. I ordered a wig back on the 25th of March and I still have not received it…the payment has gone through……..and I had ordered it to wear at the Norman Medieval Fair, after it was said the wig would get there before the 4th of April. Well…it’s April 17th now…and still no wig…can you please tell me what the hold up is? If it’s out of stock or something, I would have appreciated being told. I am sorry if there was a miscommunication. Please get back to me as soon as you can. Thank you :)

    ~~CJ

  4. PatriciaNo Gravatar says:

    Hi hi.

    I’m planning a Kotoura-San Cosplay. Is there any wigs coming up or something similar to her hair that you could recommend?

    http://2.bp.blogspot.com/–hIhugVw3zA/UQH5_zz80_I/AAAAAAAChOg/8lC6V9DZLdE/s1600/%255BHorribleSubs%255D+Kotoura-san+-+03+%255B720p%255D.mkv_snapshot_02.28_%255B2013.01.25_10.16.28%255D.jpg

  5. HaleyNo Gravatar says:

    Hey there FiveWits! I am in desparate need of the Magical Girl Pink Heartbreak wig for Anime North ! I live an hour outside Toronto and if I order it this week would I get it in time for Anime North?

    • BirdyNo Gravatar says:

      I think so, if you order soon and if customs is not fickle. How long the items take to arrive will depend on where precisely you live and how long customs holds your package, but most of our Canadian customers have received their merchandise in 6-10 business days.

  6. Alexander WillmsNo Gravatar says:

    Question about delivery, how long would a order to upstate new york take, and what would be the cost of shipping. Also I am looking at the vinyl scratch wig and it says it can be spiked easily. What would you recommend using to accomplish this task?

    • BirdyNo Gravatar says:

      Standard shipping to New York should take less than a week (in business days) and cost between $4-7 in shipping.
      When spiking our wigs, we like using Got2B Glued hairspray.

  7. Sue JungNo Gravatar says:

    I bought a wig (Zippy Gosh Apple Suspenders, if I’m not mistaken, since the one who helped me said it was the newest one you guys had when I asked if there was an orange wig with pony tails) from you guys on Sunday at Anime Boston. I was looking through the prices, and realized that it’s 40$ for the base and 2 long ponytails, BUT when I paid 40, I got the base and only 1 long ponytail. I wanted to know if that was done by mistake, or if I had overpaid by a bit. I didn’t want to have to wait until AnimeNEXT to try and find you guys to ask.

  8. JamsNo Gravatar says:

    Hiya! I met you guys at Youmacon 2012 and was very impressed with your selection. I have a question and I didn’t see it answered in FAQ. Do you sell the pony tails from the Stygian Mineral Firearm Bearer as singles or do they have to be bought as a pair? I just need one for the wig I’m doing (which I’m probably going to purchase the base from you as well) and getting two would just be a waste. If they can be sold as singles, about how much would that run?

    Thanks! :)

    • BirdyNo Gravatar says:

      They have to be bought as a pair, sorry- we don’t want to get to the end of our stock and not have a pair to sell someone. :( It works out for the best in the long run though- if yours gets lost or irreparably tangled, or you need extra wefts for something, you’ll have a spare.

      • JamsNo Gravatar says:

        Understandable. Arda wigs is actually out of what I was looking for and I don’t think those are clip in anyways. $25 is a bit steep for what I’m aiming for ($55 on top of the base wig :/ ) but I’ll manage. I’ve been putting this cosplay off for over a year because of lack of a good wig. Turns out I have to actually assemble it myself for the best quality.

        Well thanks. I’ll be putting in an order soon.

  9. PatriciaNo Gravatar says:

    I was wondering if you’ll get a wig for Ruby from e upcoming RWBY series any time soon….. You have some gradient coloured wigs but no gradient wigs that are black and red.

    Also. Have another question about a wig for Morgiana from magi

  10. KatrineNo Gravatar says:

    Hey guys. Do you know when you’ll be getting the Daenerys wig back in?

  11. TrishNo Gravatar says:

    Hi there,

    I was hoping to get my wig by this Friday so I was gong to get either priority mail or express shipping but I can’t find the option to choose which shipping I want when I check out… am I just being stupid?

  12. MadisonNo Gravatar says:

    When will you guys be getting in more Lunar Dragon Fire Resist 20 wigs?

  13. ChristinaNo Gravatar says:

    Just got my wig in the mail today!! LOVE IT!! Just curious though, what are the elastics for that are attached to the ponytails and odongos (Serene princess wig)

    • BirdyNo Gravatar says:

      The elastics are in case the clip breaks. The elastics hold the claw clip in place, so if it breaks you can untie it and lace in a new one.
      So don’t cut them all the way off- you can trim them if you want, and tuck the loose ends into the clip.

  14. JamsNo Gravatar says:

    Holy cow that was fast! I just got my shipping confirmation yesterday morning! When I need another wig, I’m definitely coming back to you guys. I’ll have to get a wig for my doll from you next. :3

  15. RubyNo Gravatar says:

    When will you be getting more Radioactive Adventure Hope Jungle wigs?

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